Monday, September 27, 2010
Dining at Beacon Hill at Eastgate
Last week I attended a focus group for those of us who will soon be moving into Beacon Hill at Eastgate. With 13 of us seated around tables, we were asked to share our eating habits... what do we usually eat for breakfast, for lunch, how often do we go out for dinner and what is our favorite restaurant? It was an opportunity for each person to share what is most important for them in the dining experience at our new home.
Those are the words that were used: your home. We heard from Victor, the Director of Dining Services (pictured above on the left) his desire to make the dining experiences responsive to our wishes. "It's your kitchen", he said. Tim, the chef (pictured above on the right) echoed that intention, adding that he plans a community garden behind the building where some of the vegetables and flowers that will be used on the dining tables will be grown.
Our focus group was one of several that were held over a two day period last week. All of the comments will be summarized and will help inform the staff as to what to include in the "dining experience" at Beacon Hill. Cheryl Lucas, the consultant who has been assisting with the plan, said, "We can design a building, but you can design your own food service......We work in your home."
From the very beginning of our relationship with Beacon Hill, my husband and I have been impressed with how responsive the staff has been to our questions, comments, and needs. After last week's meeting, I'm looking forward to being served meals in our new home!